Privacy Policy.

At Stone Island INC, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following information:

  • Personal details (name, email address, phone number, shipping address)

  • Payment information (processed securely via third-party payment gateways)

  • Website usage data (cookies, IP address, browser type)

2. How We Use Your Information

We use your information to:

  • Process orders and payments

  • Communicate with you regarding your purchases or inquiries

  • Improve our website and customer experience

  • Send occasional promotional offers (if you’ve opted in)

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share information with trusted third parties who help us operate our business (e.g., payment processors, delivery services), but only to the extent necessary.

4. California Privacy Rights

If you are a California resident, you have the right to:

  • Request information about the data we collect

  • Ask for your data to be deleted

  • Opt out of any future data selling (we don’t sell data)

To exercise these rights, please contact us at: info@stoneislandinc.net.

5. Security

We use industry-standard security measures to protect your personal data.

6. Changes to This Policy

We may update this policy as needed. Any changes will be posted on this page with an updated effective date.

Terms of Use.

1. Use of Our Website

You agree to use our site only for lawful purposes. You may not use the website to:

  • Violate any local, state, or federal laws

  • Post or share harmful or misleading content

  • Infringe on intellectual property rights

2. Product Information

We make every effort to ensure product descriptions and images are accurate. However, natural stone varies in color and pattern. Products may look slightly different in person than on your screen.

3. Pricing & Availability

All prices are listed in USD. We reserve the right to update pricing and availability without notice.

4. Intellectual Property

All content on this site (text, images, logos, graphics) is the property of Stone Island INC and may not be copied or reproduced without permission.

5. Limitation of Liability

Stone Island INC is not liable for any damages resulting from the use of our website or products beyond the purchase price of the items.

6. Governing Law

These terms are governed by the laws of the State of California. Any disputes will be handled in the courts located in California.

7. Changes to These Terms

We may update these terms at any time. Continued use of our site after changes means you accept the updated terms.

Delivery & Pickup Policy

Thank you for choosing Stone Island INC.

Pickup Only

Stone Island INC does not offer shipping or delivery services. All orders must be picked up from our designated pickup location.

Pickup Process

  • Customers will be notified when their order is ready for pickup.

  • A valid photo ID and proof of purchase may be required at the time of pickup.

  • Customers are responsible for arranging transportation and handling of all materials after pickup.

Inspection Upon Pickup

Customers are encouraged to inspect all materials before leaving the pickup location. Once materials have been picked up, responsibility for transportation, handling, and storage transfers to the customer.

If you have any questions regarding pickup arrangements, please contact Stone Island INC before arriving.

Refund Policy

At Stone Island INC, customer satisfaction is important to us. Please review our refund policy carefully.

Eligibility for Refunds

Refund requests are accepted within 7 calendar days from the date of purchase, provided that:

  • The material has not been modified, fabricated, cut, polished, sealed, or otherwise altered.

  • The material remains in its original condition.

  • The customer provides the original proof of purchase.

Non-Refundable Items

Refunds will not be issued for:

  • Materials that have been modified or fabricated in any way.

  • Custom orders or special-order materials (if applicable).

  • Materials damaged after pickup due to customer handling, transportation, installation, or storage.

Refund Process

Once the returned material has been inspected and approved, the refund will be processed using the original payment method, unless otherwise agreed.

Stone Island INC reserves the right to refuse returns that do not meet the conditions outlined above.

Purchase Terms & Conditions

By purchasing products from Stone Island INC, you agree to the following Terms & Conditions.

1. Orders

All orders are subject to availability and acceptance by Stone Island INC. We reserve the right to cancel or refuse any order at our discretion.

2. Pricing

Prices are subject to change without notice. Applicable taxes and fees will be added where required by law.

3. Pickup

Stone Island INC operates on a pickup-only basis. Customers are responsible for collecting their orders once notified that they are ready.

4. Inspection

Customers are responsible for inspecting all materials before accepting pickup. Any concerns regarding visible defects or order accuracy should be reported before the materials leave our facility.

5. Risk of Loss

Ownership and responsibility for the materials transfer to the customer upon pickup. Stone Island INC is not responsible for damage occurring during transportation, unloading, storage, fabrication, or installation after pickup.

6. Returns & Refunds

Returns and refunds are governed by the Stone Island INC Refund Policy. Materials must be unmodified and returned within seven (7) calendar days of purchase to be eligible for consideration.

7. Product Variation

Natural stone products may vary in color, pattern, texture, veining, and finish. These natural characteristics are not considered defects and are not grounds for return or refund.

8. Limitation of Liability

To the fullest extent permitted by law, Stone Island INC shall not be liable for indirect, incidental, special, or consequential damages arising from the purchase, pickup, installation, or use of its products.

9. Governing Law

These Terms & Conditions shall be governed by the laws of the state in which Stone Island INC operates, without regard to conflict of law principles.

10. Contact

For questions regarding your order, pickup, returns, or these Terms & Conditions, please contact Stone Island INC using the contact information provided on our website.

Customer Acknowledgment

By placing an order with Stone Island INC, you acknowledge that you have read, understood, and agree to the following:

  • I understand that Stone Island INC provides pickup only and does not offer shipping or delivery.

  • I understand that I am responsible for inspecting my materials before pickup.

  • I understand that responsibility for the materials transfers to me upon pickup.

  • I understand that refunds are only available within 7 calendar days if the material has not been modified and meets the requirements of the Refund Policy.

  • I agree to the Stone Island INC Delivery & Pickup Policy, Refund Policy, and Purchase Terms & Conditions.